SAFEGUARDING CHILDREN
Safeguarding and Child Protection Policy
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Please use the below websites for information on Safeguarding Children...
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www.safeguardingresourcehub.co.uk - please have a look at the very helpful support links on this website.
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www.parentinfo.org - please browse this website for a refresher on how to help your children to be safe online.
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If you are concerned about a child, please use the following contact details, for the authority in which you live:
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If you think a child or young person is in immediate danger telephone 999
If you live in Staffordshire:
Staffordshire Children’s Advice and Support Service
Phone (office hours): 0300 111 8007
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Out of hours - Outside of the hours above, or on weekends and bank holidays, please contact the Emergency Duty Team by phoning 0345 604 2886.
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If you live in Stoke-on-Trent:​
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If a child or young person is at risk of significant harm contact the Safeguarding Referral Team Telephone 01782 235100 : email SRT.Referrals@stoke.gov.uk
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Emergency Duty Team - 01782 234234 (After 5pm)
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If you live in Walsall:
If you are concerned about a child in Walsall or need some advice about Early Help you can contact us:
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during office hours (Monday – Thursday, 8.45am – 5.15pm Friday, 8.45am – 4.45pm) by calling the Multi-Agency Safeguarding Hub on 0300 555 2866
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out of office hours (evenings, weekends and bank holidays) by calling the Emergency Response Team on 0300 555 2922
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If you live in Solihull:
Any parents, professionals or members of the public can contact the Solihull Multi-Agency Safeguarding Hub (MASH) by calling through to 0121 788 4300, where they will be answered by the Integrated Front Door Business Support Team.
Safeguarding and Support, Children with Disability and Families Together Team
A new line has been set up for Parents and Professionals where children are open to the Safeguarding and Support Team, Children with Disabilities Team and Families Together Team. The new number is 0121 788 4210, calls will be answered by the Safeguarding Business Support Team.
Family Helpline
Solihull have launched a Family Helpline to support families and the people around them. You can now call 0121 788 4327 for advice, information, strategies & support on things like:
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Parenting support
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Family conflict particularly because of difficulties managing children’s behaviours
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Parents/carers needing support if they are struggling to get their child/ren into school and getting in trouble because of this
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Parents/carers struggling to manage their child’s health, developmental or social needs (including mental health)
The team can offer:
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Signposting to services and what’s on offer at the Family Hubs
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Referral to a Family Support Worker
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Advice and Support on the wider Early Help offer & how this works
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